(4.7 / 5)15+ Ratings

Healthie Reviews

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Overall Rating

4.7
15 Reviews
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About Healthie

Healthie is a comprehensive digital health platform designed for healthcare providers and patients. It offers a suite of tools for practice management, patient engagement, and virtual care delivery. Key features include:

  • Electronic Health Records (EHR): Headless EHR with care team collaboration, charting, e-prescribing, and automated workflows.
  • Scheduling: Onboarding, booking, calendar management, and self-scheduling.
  • Patient Engagement: Progress tracking, outcomes measurement, program management, email campaigns, and automated text reminders.
  • Telehealth: Virtual appointments and webinars.
  • Billing: Insurance billing and superbills, as well as out-of-pocket billing.
  • Mobile App: Accessible on various devices, including desktops, laptops, tablets, and mobile phones.
  • Security: HIPAA-compliant and uses secure socket layers to ensure data security and industry-leading cryptography.

Healthie supports a wide range of healthcare professionals, including dietitians, health coaches, physical therapists, and more, helping them manage their schedules, billing, and client communication efficiently.

Healthie Pros & Cons

Pros of Healthie:

  • User-Friendly Interface: Healthie offers an easy-to-use platform with excellent tutorial videos to help users get started quickly.
  • Comprehensive Solution: It provides a comprehensive solution for practice management and patient engagement, including features like client tracking, scheduling, and automated appointment reminders.
  • HIPAA Compliance: The platform meets the highest certification standards for data security and privacy in healthcare, ensuring HIPAA compliance.
  • Integration Capabilities: Healthie integrates seamlessly with apps like Google Fit, Apple Health, and Fitbit, making it easy to track client metrics.
  • Client Engagement: The platform supports secure video consults, client messaging, and a client portal for booking appointments and making payments.
  • Scalable Features: Healthie supports scalable care teams, allowing providers to add team members and configure permissions and settings.
  • Customizable: Users can easily customize the platform to suit their needs, including embedding packages directly into the website.

Cons of Healthie:

  • Clunky User Interface: Some users have reported that the user interface is a bit clunky and not visually appealing.
  • Limited Scheduling: Patients cannot schedule appointments far in advance, which can be a limitation.
  • Billing Issues: There have been reports of billing problems, including issues with claiming payments and support for providers.
  • Scalability Concerns: The platform may not be sustainable or scalable for large, successful practices due to issues like excessive patient communication and billing charges.
  • Onboarding Issues: Some users have experienced slow onboarding processes, which can be frustrating.

Overall, Healthie offers a robust set of features for wellness professionals, but it also has some limitations and areas for improvement.

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Healthie Customer Reviews (15)

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Tula Holland
Tula Holland
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Jul 22, 2024
Tracy Angelo
Tracy Angelo
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Jul 22, 2024
Richard Lomonaco
Richard Lomonaco
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Jul 21, 2024
Mackenzie Tracey
Mackenzie Tracey
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Jul 21, 2024
Emma Hart
Emma Hart
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Jul 21, 2024
Los Angeles Morton
Los Angeles Morton
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Jul 20, 2024
Yvonne Baumgartner
Yvonne Baumgartner
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Jul 19, 2024
Kieran Smith
Kieran Smith
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Jul 19, 2024
Mandy Scherr
Mandy Scherr
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Jul 18, 2024
Leonie Propst
Leonie Propst
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Jul 18, 2024

Healthie Customer’s Q&A

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Healthie Features and Benefits

Here are the key features and benefits of GetHealthie.com:

  • User-friendly: The platform is easy to use and provides excellent tutorial videos to help users get started quickly.
  • Customizable: Users can easily customize the platform to suit their needs.
  • Comprehensive Solution: It offers a comprehensive solution for practice management and patient engagement.
  • HIPAA Compliant: The platform meets the highest certification standards for data security and privacy in healthcare.
  • Integration: It's easy to integrate Healthie into apps already in use like Google Fit, Apple Health, and Fitbit.
  • Client Tracking: The platform allows clients to track their own metrics: weight, height, circumference, sleep, food, water intake, physical activity, and more.
  • Scheduling & Automated Appointment Reminders: This feature helps in managing appointments efficiently.
  • Paperless Intakes: It supports paperless intake of patient information.
  • EHR with Customizable Charting Templates: It offers advanced electronic health record services.
  • Direct Integration with Stripe for Payment Processing & Invoicing: No separate account is needed.
  • Superbills: It supports the creation of superbills.
  • Mobile App: Manage your practice through Healthie's convenient mobile app.

These features make GetHealthie.com a robust and comprehensive platform for healthcare providers. Please note that these features are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

Healthie Pricing

Here's the pricing information for GetHealthie.com:

  • Starter: Free for entrepreneurs just getting started with up to 10 active patients. It includes scheduling, payment processing, invoicing & superbills, charting, telehealth, client portal, and iOS/Android Mobile App.
  • Essentials: $45 per month (paid annually) or $49 per month (paid monthly) for providers starting, running, and growing a practice. It includes everything in Starter and supports up to 250 active patients, CMS 1500s, group messaging, and outbound eFax.
  • Plus: $115 per month (paid annually) or $129 per month (paid monthly) for providers scaling a practice. It includes everything in Essentials and supports unlimited patients, Office Ally integration, group telehealth, online programs, and dedicated eFax.
  • Group: $135 per month (paid annually) or $149 per month (paid monthly) for provider-owned practices with multiple practitioners. It includes everything in Plus and supports shared calendar, adding team members, roles and permissions, internal team chat, and free support account for each provider added.
  • Enterprise: Customizable paid add-ons, white labeling, premium integrations, API access, advanced reporting, dedicated account manager & implementation support. For more details, you need to contact the platform directly.

Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

Payment Method

The payment method for gethealthie.com is as follows:

  • The platform accepts credit cards, debit cards, Health Spending Accounts (HSA cards), and Flexible Spending Accounts (FSA cards) for payment of services, products, and programs.
  • The payment processor used to fulfill payment to your provider is PCI-Level 1 Secure & Compliant, meaning that your data is encrypted and passed securely to the end merchant processor.
  • The platform directly integrates with Stripe, for built-in payment processing. This enables providers to link their bank accounts in order to collect & store client payment card details, send a client an invoice for electronic payment, sell packages for client's to purchase, or directly charge a client's card on file.
  • There is a 2.9% + .30c transaction fee for credit card payments through the platform. This fee is standard across all credit cards (Amex, Discover, Visa, Mastercard).
  • The platform integrates with Stripe, which is Level 1 PCI - compliant. If a provider is set up to do banking in one country, and bills a client with banking in another country, then international Stripe fees will be collected & added to the clients' total fee.

Please note that this information is subject to change and it's always a good idea to check the latest on the official website.

Healthie FAQs

FAQ

Healthie Alternatives

Here are the top 10 alternatives to gethealthie.com:

  1. Practice Better
  2. SimplePractice
  3. Epic
  4. Whereby
  5. Birdeye
  6. TheraNest
  7. TherapyNotes
  8. Kareo
  9. AdvancedMD
  10. DrChrono

These platforms offer similar services and features. They are all popular choices for medical practice management software. Each has its own unique strengths, so it's worth exploring each one to see which best fits specific needs. Please note that this information is subject to change and it's always a good idea to check the latest on the official websites.

FAQ

How To Open A Healthie Account?

To open an account on gethealthie.com, follow these steps:

  1. Visit gethealthie.com and click on login to access the account page.
  2. The username is the email address used to create the account, along with the password created.
  3. The email address associated with the account can be changed at any time.
  4. If it's the first time logging into Healthie, it's recommended to log in from the web application to set up the account.
  5. As a wellness provider, start a free trial with Healthie, which will automatically create a "provider account".
  6. At the end of the trial, choose to close the account or select a membership plan that best meets business needs.

Remember, actions taken on the mobile app will update in real-time on the web account, so devices can be used interchangeably. The platform can be accessed from the web browser or through the iOS and Android App. This means the account can always be accessed, wherever one is, and whatever device is being used.

Please note that this information is subject to change and it's always a good idea to check the latest on the official website.

FAQ

Healthie Return Policy?

The return policy for gethealthie.com is as follows:

  • Month to month plans can be cancelled at any time. After cancellation, billing stops, but there is no pro-rated refund for unused time.
  • Annual plans can also be cancelled at any time before renewal, but again, there is no pro-rated refund for unused time.
  • If a client initiates a chargeback for a payment processed via Healthie, the provider cannot process a refund for that charge back to the client.

Please note that this information is subject to change and it's always a good idea to check the latest on the official website.

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